If you aren't a Techy, then you must call Tech Support sometime during your life. You obviously don't know what you are doing if you have to call for help, but that's not bad, the informed must teach the uninformed, but to avoid the hassle of going through the same steps everytime you call, remember to try this:
Step 1. Restart your computer (turn it completely off, and then back on)
Step 2. What exactly is the problem
Step 3. Write it down to describe when you call
Step 4. Be at your computer when you call
Step 5. Call and be polite, they do this with tons of people
Most Computer problems are made by using poor maintenance. You wouldn't go without putting oil into your car for 3 years, so you shouldn't go without cleaning your computer for 3 years. I suggest at least cleaning your computer once a month.
- Have an Anti-Virus software. AVG, AVAST, etc. I prefer not NORTON, but some people are destined to use it.
- Clear your internet browsers cache, and history at least once a week
- Don't download unless you know exactly what it is downloading
- Only type your password in areas protected
Computers aren't to be scared of, they just take patience and a little know how. I hope you enjoyed this and if you have any questions just contact me!
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